Resume

Independent Research, Multi-Agent AI Systems

• Built a multi-agent LLM system that runs multiple models in parallel on the same problems and reads cross-model divergence as a confidence signal; applied it to an agent that automates parts of my job search, documented in a public essay series.

Director, Fortnite Developer Programs

• Mapped the full developer-program landscape across engineering, publishing, partnerships, and creator relations in three months.
• Proposed, got approved, and began building an AI-powered refactor of the creator feedback and bug pipeline with Google on Gemini and BigQuery; reached 40% of a targeted 70% workflow automation in 3.5 months before a company-wide restructuring.

Director, Creator Partner Program

• Led a team of 2 PMs, 5 contractors, and 4 embedded partners across a $260M creator ecosystem of 300+ studios.
• Built Minecraft's first creator-enforcement system; partner confidence rose 23% to 87%, and monthly scorecard reviews cut content rejection 26% in 90 days.
• Drove $17M in new directly attributable revenue in a single fiscal year via a publisher program, an IP-lite licensing framework, and an emerging-creator pipeline. $48.86M total FY25 contribution.
• Championed a project that three internal teams wanted to kill; it became the #1 selling Marketplace content for nearly a year.
• Produced the Minecraft National Park with The Nature Conservancy: 75 studios, $500K+ raised. (The studios made me build and sail a real Minecraft boat on Lake Sammamish to earn their time. I did.)

Case studyEnforcement people could trust · Fixing the search nobody owned

Principal Group PM, Esports

• Ran programs across Windows, Xbox, Bing, Edge, and MSN with no direct authority over any partner teams.
• Drove the Smash.gg acquisition, revived after an initial pass and closed at a fraction of its earlier valuation when the in-person esports market collapsed during the pandemic; ran 18 FTEs through migration, rebrand, and a pivot to online events.
• Patented and productized a machine-vision livestream analysis pipeline in collaboration with Microsoft Research, shipping to 40M+ MAU.
• Stood up a 200-person cross-org hackathon team that shipped 80+ ML models in three days and won first place, Growth. Largest hackathon team in Microsoft history.

Case studyThe acquisition nobody wanted twice

Senior PM, Microsoft AI & Research

• Led quality and safety for an early conversational AI (2M+ users) before the industry had a name for it; built the evaluation infrastructure from scratch.
• Established self-harm and suicide detection to route at-risk users to crisis support.
• Managed nine analysts from psychology, history, and law-enforcement backgrounds running the adversarial-monitoring program.
• Ran live A/B experimentation across Bing, AI & Research, and Esports: designed flights, allocated traffic, and read significance and lift directly; built a live-data retention table from scratch for cohort tracking.

Case studyDefending a conversational AI

Senior PM, Bing Relevance & AI

• Shipped a contextual speller into Microsoft Office for 100M+ users.
• Turned "free Robux" search spam into a legitimate Roblox gift-card offer; a 30-day supply sold out in 48 hours.

Case studyThe speller that read the books

Researcher & PM, Microsoft Research

• Drove full product lifecycle for ChronoZoom, which let users explore 14B years of history in-browser and on mobile; won the SXSW award for Best Educational Technology, 2013.
• Directed digital-humanities and games-for-learning research with Harvard, Stanford, Berkeley, CMU, Tsinghua, and other top institutions; responsible for ~$1.7M annual funding.

Research Engineer, OptiMetrics

• DARPA and OSD-funded research in quantum computation, cryptography, and signals intelligence. Held TS/SCI security clearance.

Independent Research, Multi-Agent AI Systems

• Built a multi-agent system that runs multiple LLMs in parallel on the same problem and uses disagreement between them as a confidence signal: convergence raises certainty, divergence flags an underspecified or frame-dependent problem.
• Pointed it at a real workload, an applied agent that automates parts of my own job search end to end, and documented the architecture, failure modes, and lessons in an ongoing public essay series.

Director, Fortnite Developer Programs

• Proposed, got approved, and began building an AI-powered refactor of the creator feedback and bug pipeline with Google on Gemini and BigQuery; reached 40% of a targeted 70% workflow automation before a company-wide restructuring.

Director, Creator Partner Program

• Owned policy, enforcement, and tooling for a $260M creator ecosystem of 300+ studios.
• Built a weighted strike framework across 100+ policy categories that offboarded repeat offenders and cut egregious violations, with a bi-directional feedback loop that surfaced overly restrictive policy for revision; partner confidence rose 23% to 87% over the course of my tenure.
• Unified partner data from five disconnected systems into one Partner-ID-joined operational instance (SQL + Kusto + a Power BI front-end built personally), then ran it in monthly studio scorecard reviews; content rejection dropped 26% in 90 days.
• Generated $17M in new directly attributable revenue in a single fiscal year; $48.86M total FY25 program contribution.

Case studyEnforcement people could trust · Fixing the search nobody owned

Principal Group PM, Esports

• Productized machine-vision analysis of livestreams with Microsoft Research and shipped match-stats experiences across Bing, MSN, and Windows to 40M+ MAU.
• Built the labeling interface itself: users marked areas of interest on a livestream, a pipeline pulled frames, and non-technical labelers annotated them through a UI that produced ML-ready output.
• Stood up a 200-person cross-org hackathon team that shipped 80+ ML models in three days and won first place, Growth. Largest hackathon team in Microsoft history.

Case studyThe acquisition nobody wanted twice

Senior PM, Microsoft AI & Research

• Joined a four-person team with no dev environment and built the evaluation infrastructure from scratch for an early conversational AI (2M+ users): golden datasets, precision/recall tracking, experimental-vs-test-set discipline, and a live feedback loop into the classifier layer.
• Designed a self-service tooling platform so analysts could configure classifiers, add blockwords, tag cohorts, and build dashboards without engineering support.
• Stood up the system's 24/7 incident program from scratch: a staffed analyst rotation, tiered DRI escalation, and data-driven postmortems that guided classifier improvements. Served as incident commander through multi-week high-severity events.
• Ran a controlled pilot embedding analysts in adversarial communities to generate prospective training data; measured precision/recall lift and expanded the program.
• Ran live A/B experimentation across Bing, AI & Research, and Esports: designed flights, allocated traffic, and read significance and lift directly; built a live-data retention table from scratch for cohort tracking.

Case studyDefending a conversational AI

Senior PM, Bing Relevance & AI

• Adapted a machine-translation web speller to document proofing scenarios and shipped it into Microsoft Office for 100M+ users: 6% aggregate accuracy lift, 37%+ on tail queries.
• Turned "free Robux" search spam into a legitimate Roblox gift-card offer; a projected 30-day supply sold out in 48 hours.

Case studyThe speller that read the books

Researcher & PM, Microsoft Research

• Led the digital preservation of the AIDS Memorial Quilt: 50,000 panels, 100,000 names, searchable for the first time.
• Designed and drove full product lifecycle for ChronoZoom, an app that let users zoom through 14B years of history in-browser and on mobile; SXSW Best Educational Technology, 2013.

Research Engineer, OptiMetrics

• DARPA and OSD-funded research in quantum computation, cryptography, and signals intelligence. Held TS/SCI security clearance.

Director, Creator Partner Program

• Owned trust, safety, policy, and enforcement for a $260M creator ecosystem of 300+ studios; led 2 PMs, 5 contractors, and 4 embedded partners.
• Built Minecraft's first creator-enforcement system: a weighted strike framework across 100+ policy categories. It offboarded repeat-offender studios and cut the marketplace's most egregious violations.
• Partner confidence in Marketplace direction rose from 23% to 87% over three years.
• Resolved an LGBTQIA+ content-availability problem through jurisdictional geofencing (available where legal, excluded where not) rather than blanket prohibition, and aligned the creator community to embrace an imperfect win.

Case studyEnforcement people could trust · Fixing the search nobody owned

Senior PM, Microsoft AI & Research

• Led quality, safety, and countermeasures for an early conversational AI (2M+ users) defending it from coordinated adversarial manipulation.
• Built the evaluation infrastructure from scratch: golden datasets, precision/recall tracking, a human-labeling pipeline, and a live feedback loop into the classifier layer.
• Established self-harm and suicide detection to route at-risk users to crisis support.
• Managed nine analysts embedded in adversarial communities to capture data that improved defensive classifiers.
• Stood up the system's 24/7 incident program from scratch: a staffed analyst rotation, tiered escalation, and postmortems that became new classifiers. Served as incident commander through multi-week high-severity events.

Case studyDefending a conversational AI

Principal Group PM, Esports

• Ran programs across Windows, Xbox, Bing, Edge, and MSN with no direct authority over a single contributing team.
• Drove the Smash.gg acquisition at a fraction of its earlier valuation; ran 18 FTEs through migration, rebrand, and a pivot to online.
• Stood up a 200-person cross-org hackathon team that shipped 80+ ML models in three days and won first place, Growth. Largest hackathon team in Microsoft history.

Case studyThe acquisition nobody wanted twice

Senior PM, Bing Relevance & AI

• Shipped a contextual speller into Microsoft Office for 100M+ users: 6% aggregate accuracy lift, 37%+ on tail queries.
• Turned a "free Robux" search-spam problem into a legitimate Roblox gift-card offer through Microsoft Rewards; a projected 30-day supply sold out in 48 hours.

Case studyThe speller that read the books

Researcher & PM, Microsoft Research

• Led the digital preservation of the AIDS Memorial Quilt: 50,000 panels and 100,000 names, online and searchable for the first time.
• Directed digital-humanities research across Harvard, Stanford, Berkeley, CMU, and other top institutions; ~$2M annual funding. ChronoZoom won SXSW Best Educational Technology.

Research Engineer, OptiMetrics

• DARPA and OSD-funded research in quantum computation, cryptography, and signals intelligence. Held TS/SCI security clearance.

Director, Creator Partner Program

• Managed partnerships across a $260M creator ecosystem of 300+ studios; $17M in new directly attributable revenue in one fiscal year, $48.86M total FY25 contribution.
• Designed and launched the Publisher Program from a blank page: converted a backlog of 40K applications into an emerging-creator pipeline channeled through 3 publishers on a required 80/20 split in the creators' favor, one of three pillars behind the $17M.
• Launched Mojang's first IP-lite licensing framework, letting small creators and regional brands run authorized Bedrock activations; built intake, approval, compliance, and royalty structures from scratch; 12 regional brand activations.
• Co-owned a direct integration negotiation with TikTok spanning their BD and product teams, sourcing the build studio and holding the line on scope against significant platform pressure.
• Produced the Minecraft National Park with The Nature Conservancy: coordinated 75 external studios, raised $500K+. (The studios challenged me to build and sail a real Minecraft boat on Lake Sammamish to earn their time. I did.)

Case studyEnforcement people could trust · Fixing the search nobody owned

Principal Group PM, Esports

• Proposed acquiring Smash.gg, was turned down on cost, then revived the proposal when the pandemic collapsed in-person esports and the valuation fell; acquired at a fraction of its earlier valuation.
• Ran the acquired company as operational lead: 18 FTEs, AWS-to-Azure migration, rebrand, full rebuild, and a pivot to online competition.
• Signed and ran the org as official tournament organizer for Nintendo, Epic Games, Bandai Namco, The Pokémon Company, 343 / Halo, Turn 10 / Forza, and The Coalition.
• Brokered Nintendo's first sanctioned competitive partnership on start.gg, the Nintendo FGC weeklies (2021), after years of cease-and-desists, managed case-by-case through Nintendo of America relaying to Japan.
• Operated as a major-IP partner shaping streaming-platform roadmaps across Mixer and later Facebook Gaming, pushing machine-vision stream analysis as a platform differentiator.

Case studyThe acquisition nobody wanted twice

Senior PM, Microsoft AI & Research

• Built the relationship from a cold internal thesis to a direct line to Reddit's co-founder; the partnership renewed year-over-year for several years.
• Led quality and safety for an early conversational AI (2M+ users) and built its evaluation infrastructure from scratch.
• Established self-harm and suicide detection to route at-risk users to crisis support.

Case studyThe deal with no money in it

Senior PM, Bing Relevance & AI

• Brokered a Roblox gift-card deal through Microsoft Rewards that turned a "free Robux" spam problem into a legitimate offer; a projected 30-day supply sold out in 48 hours.
• Shipped a contextual speller into Microsoft Office for 100M+ users.

Case studyThe speller that read the books

Researcher & PM, Microsoft Research

• Directed digital-humanities research partnerships across Harvard, Stanford, Berkeley, UCLA, CMU, USC, NYU, and RIT; ~$2M annual funding.
• Led the digital preservation of the AIDS Memorial Quilt in partnership with USC Annenberg, the University of Iowa, and Brown: 50,000 panels, 100,000 names, 23 acres, searchable for the first time and exhibited live on the National Mall, where visitors used it to find the panels of people they had lost.

Research Engineer, OptiMetrics

• DARPA and OSD-funded research in quantum computation, cryptography, and signals intelligence. Held TS/SCI security clearance.